What Makes You Fall

Refund policy

Effective September 30, 2026. Updated October 15, 2026.

One-time digital purchases

The quiz and preview are free. A complete result normally costs $2.99 USD once; an eligible return offer may show $1.99 before checkout. There is no subscription to cancel and nothing renews. One gift card provides one result unlock. Earlier purchases and unredeemed gift cards remain valid.

When we refund

Purchases are final after delivery, except for duplicate charges or a confirmed payment that did not deliver its result or gift card when we cannot fix access. We investigate pending or uncertain payments before deciding whether a charge occurred. A receipt or return-page visit alone does not establish successful delivery. Mandatory consumer rights always apply.

If immediate delivery is requested, checkout collects any legally required consent and acknowledgment concerning withdrawal rights. Dissatisfaction with an entertainment quiz result does not itself create a refund entitlement, without limiting rights required by law.

How to ask

Email [email protected] from your account email with the charge date and the payment receipt number. Do not send card details. Approved refunds are handled through the original payment provider and returned to the original payment method where supported. Card-provider or bank processing times vary. For cryptocurrency payments, contact us with the invoice and transaction reference so we can verify the payment and arrange the supported refund route; never send wallet keys or recovery phrases. Any applicable network or provider fees will be disclosed before a refund, subject to mandatory consumer law.

Consumer law

Nothing in this policy limits rights you have under mandatory consumer protection law.